Internet Fraud and Scam Alert
Public Advisory on Scams, Fraud, and Unauthorized Use of Our Name and Trademarks
Hue Hotels and Resorts has been made aware of various scams, fraudulent activities, and illegal schemes carried out by unauthorized individuals and entities using our name. We strongly urge our guests and the public to remain vigilant and take note of the following advisories:
Unauthorized Online Offers
Any website, mobile application, or online platform claiming to provide services, reservations, or promotions under the name of Hue Hotels and Resorts without proper authorization should be treated as suspicious and potentially fraudulent.
Illegal Selling of Hotel Rooms
We do not authorize the sale of room reservations through social media or by individuals claiming affiliation with our property. Bookings made by one person on behalf of another to avail of discounted or special rates may violate our terms and conditions.
To ensure a legitimate and secure booking, all reservations should be made directly through our official booking channels or through established and reputable travel platforms. Reservations made through unauthorized sources may not be honored and are likely fraudulent.
Illicit Sale of Services and Vouchers
Guests are advised to exercise caution when encountering offers for services such as dining, spa treatments, access to amenities, or events through vouchers, tickets, or promotions not issued by our official or authorized outlets. These may be invalid and will not be recognized.
Investment Scams
Hue Hotels and Resorts does not solicit investments or offer financial or business opportunities. Any individual or group promoting such schemes using our name should be treated with extreme caution and reported immediately.
Unauthorized Sale of Branded Merchandise
Authentic merchandise associated with Hue Hotels and Resorts is only available through official channels. Be cautious of individuals or groups selling products bearing our name or logo through unauthorized platforms, as these may be counterfeit.
Stay Safe and Informed
For accurate information on our services, promotions, and offerings, please refer only to our official website and verified social media pages.
If you encounter any suspicious or fraudulent activity, we strongly encourage you to report it to the appropriate authorities and notify us through our official contact channels.
Hue Hotels and Resorts shall not be held liable for any losses or damage resulting from transactions made through unauthorized channels
Your safety and trust are important to us.
Contact Information
Luana Lifestyle and Leisure Hotel Inc.
Km. 3 Puerto Princesa North Road, Brgy. San Manuel
Puerto Princesa City, Palawan, Philippines 5300
Email: reservations@thehuehotel.com
Telephone: (+63) 917 632 7457
Website: thehuehotel.com
